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Date: Wed, 26 Jul 2023 00:02:17 +0000
From: HUB <support@webhostinghub.zendesk.com>
Reply-To: HUB <support+id7168748@webhostinghub.zendesk.com>
To: Jim Benton <admin@theologicaluofa.com>
Message-ID: <7GXR6KNP474_64c062889c7bb_3c3a20114692_sprut@zendesk.com>
In-Reply-To: <7GXR6KNP474@zendesk.com>
 <7GXR6KNP474_64bf07ae130a5_3b3a0c9989e_sprut@zendesk.com>
Subject: Request #7168748: How would you rate the support you received?
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##- Please type your reply above this line -##=0D
=0D
Hello Jim Benton,=0D
=0D
We=E2=80=99re happy we were able to assist you and we'd love to hear what=
 you think of our customer service. We would appreciate it if you would t=
ake a moment to answer one question about the service our staff provided =
you.=0D
=0D
<strong>How would you rate our support?<strong>=0D
<a style=3D"background-color: #239B56;border: none;color: white;padding: =
12px 25px;border-radius:30px;text-align: center;text-decoration: none;dis=
play: inline-block;font-size: 16px;" href=3D"https://help.webhostinghub.c=
om/requests/7168748/satisfaction/new/ol4OSAJ544x3r0ODAyc07U1hl?locale=3D1=
&intention=3D16">Good</a>  <a style=3D"background-color: #CB4335;border: =
none;color: white;padding: 12px 25px;border-radius:30px;text-align: cente=
r;text-decoration: none;display: inline-block;font-size: 16px;" href=3D"h=
ttps://help.webhostinghub.com/requests/7168748/satisfaction/new/ol4OSAJ54=
4x3r0ODAyc07U1hl?locale=3D1&intention=3D4">Bad</a>=0D
=0D
Please feel free to reply to this email if you need any further assistanc=
e.=0D
=0D
Thanks=0D
Web Hosting Hub=0D
=0D
Here's a reminder of what this request was about:=0D
=0D
----------------------------------------------=0D
=0D
Ray E., Jul 24, 2023, 7:22=E2=80=AFPM EDT=0D
=0D
Jim,=0D
=0D
Hi, thank you for contacting Support.=0D
=0D
My name is Ray, and I will be helping you out today.=0D
=0D
It was a pleasure chatting with you.=0D
=0D
I understand you have questions regarding missing files and email and apo=
logize for any inconvenience this may be causing.=0D
=0D
After reviewing the notes on your account, our support team is investigat=
ing the issue.=0D
=0D
Your ticket number is: 716748.=0D
=0D
I've included below a helpful article with details for your reference.=0D=

=0D
Creating a Website Backup in your cPanel=0D
https://www.webhostinghub.com/help/learn/cpanel/managing-files/create-web=
site-backup=0D
=0D
Your business is very important to us.=0D
=0D
If you have any questions, please, do not hesitate to let us know.=0D
=0D
We are here and available 24/7 via chat, email, and 9 am to 9 pm EST via =
telephone.=0D
=0D
Also, you may receive a survey asking for your feedback on this issue, if=
 you don't mind.=0D
=0D
Thank you and have a safe and great day!=0D
=0D
Best Regards,=0D
Ray E.=0D
=0D
--=0D
**Web Hosting Hub**=0D
We are available 24/7. Contact Us=0D
=0D
Avoid the wait! Search the customer exclusive knowledgebase in AMP=0D
=0D
Did you know that you can view, manage, and respond to your open support =
requests in your Account Management Panel? Learn more at our Support Cent=
er.=0D
=0D
=0D
--------------------------------=0D
This email is a service from Web Hosting Hub.=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
[7GXR6K-NP474]=

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    <div style=3D"color: #b5b5b5;">##- Please type your reply above this =
line -##</div>=0D
    <p dir=3D"ltr">Hello Jim Benton,</p><p dir=3D"ltr">We=E2=80=99re happ=
y we were able to assist you and we'd love to hear what you think of our =
customer service. We would appreciate it if you would take a moment to an=
swer one question about the service our staff provided you.</p><p dir=3D"=
ltr"><strong>How would you rate our support?<strong><br><a style=3D"backg=
round-color: #239B56;border: none;color: white;padding: 12px 25px;border-=
radius:30px;text-align: center;text-decoration: none;display: inline-bloc=
k;font-size: 16px;" href=3D"https://help.webhostinghub.com/requests/71687=
48/satisfaction/new/ol4OSAJ544x3r0ODAyc07U1hl?locale=3D1&amp;intention=3D=
16">Good</a>  <a style=3D"background-color: #CB4335;border: none;color: w=
hite;padding: 12px 25px;border-radius:30px;text-align: center;text-decora=
tion: none;display: inline-block;font-size: 16px;" href=3D"https://help.w=
ebhostinghub.com/requests/7168748/satisfaction/new/ol4OSAJ544x3r0ODAyc07U=
1hl?locale=3D1&amp;intention=3D4">Bad</a></strong></strong></p><p dir=3D"=
ltr">Please feel free to reply to this email if you need any further assi=
stance.</p><p dir=3D"ltr">Thanks<br>Web Hosting Hub</p><p dir=3D"ltr">Her=
e's a reminder of what this request was about:</p><p dir=3D"ltr"></p><div=
 style=3D"margin-top: 25px" data-version=3D"2"><table width=3D"100%" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <tbo=
dy><tr>    <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px d=
otted #c5c5c5;">      <table width=3D"100%" cellpadding=3D"0" cellspacing=
=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation"> =
       <tbody><tr>                      <td valign=3D"top" style=3D"paddi=
ng: 0 15px 0 15px; width: 40px;">              <img width=3D"40" height=3D=
"40" alt=3D"" style=3D"height: auto; line-height: 100%; outline: none; te=
xt-decoration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px;=
 border-radius: 5px;" src=3D"https://inmotionhosting.zendesk.com/system/p=
hotos/7293020684311/profile_image_7141894066839_9472898.png">            =
</td>                    <td width=3D"100%" style=3D"padding: 0; margin: =
0;" valign=3D"top">            <p style=3D"font-family:'Lucida Grande','L=
ucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 1=
5px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; colo=
r:#1b1d1e;" dir=3D"ltr">                                                <=
strong>Ray E.</strong> (Web Hosting Hub)                                 =
         </p>            <p style=3D"font-family:'Lucida Grande','Lucida =
Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; l=
ine-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#=
bbbbbb;" dir=3D"ltr">              Jul 24, 2023, 7:22=E2=80=AFPM EDT     =
       </p>                                    <div class=3D"zd-comment" =
dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">=
Jim,<br>&nbsp;<br>Hi, thank you for contacting Support.<br>&nbsp;<br>My n=
ame is Ray, and I will be helping you out today.&nbsp;<br>&nbsp;<br>It wa=
s a pleasure chatting with you.&nbsp;<br>&nbsp;<br>I understand you have =
questions regarding missing files and email and apologize for any inconve=
nience this may be causing.<br>&nbsp;<br>After reviewing the notes on you=
r account, our support team is investigating the issue.<br>&nbsp;<br>Your=
 ticket number is: 716748.<br>&nbsp;<br>I've included below a helpful art=
icle with details for your reference.<br>&nbsp;<br>Creating a Website Bac=
kup in your cPanel<br><a rel=3D"noopener noreferrer" href=3D"https://www.=
webhostinghub.com/help/learn/cpanel/managing-files/create-website-backup"=
>https://www.webhostinghub.com/help/learn/cpanel/managing-files/create-we=
bsite-backup</a><br>&nbsp;<br>Your business is very important to us.<br>&=
nbsp;<br>If you have any questions, please, do not hesitate to let us kno=
w.<br>&nbsp;<br>We are here and available 24/7 via chat, email, and 9 am =
to 9 pm EST via telephone.<br>&nbsp;<br>Also, you may receive a survey as=
king for your feedback on this issue, if you don't mind.<br>&nbsp;<br>Tha=
nk you and have a safe and great day!<br><div class=3D"signature"><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Best Re=
gards,<br>=0D
Ray E.</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; marg=
in: 15px 0">--<br><strong>Web Hosting Hub</strong><br>=0D
We are available 24/7. <a href=3D"https://www.webhostinghub.com/contact-u=
s" rel=3D"noreferrer">Contact Us</a></p><p dir=3D"ltr" style=3D"color: #2=
b2e2f; line-height: 22px; margin: 15px 0">Avoid the wait! <a href=3D"http=
s://secure.webhostinghub.com/amp/support" rel=3D"noreferrer">Search the c=
ustomer exclusive knowledgebase in AMP</a></p><p dir=3D"ltr" style=3D"col=
or: #2b2e2f; line-height: 22px; margin: 15px 0">Did you know that you can=
 view, manage, and respond to your open support requests in your Account =
Management Panel? <a href=3D"https://www.webhostinghub.com/help/learn/web=
site/getting-started-guides/how-to-submit-a-ticket-and-check-on-the-statu=
s" rel=3D"noreferrer">Learn more at our Support Center</a>.</p></div></di=
v><p dir=3D"ltr">                      </p></td>        </tr>      </tbod=
y></table>    </td>  </tr></tbody></table></div>=0D
  </div>=0D
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    This email is a service from Web Hosting Hub.=0D
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